Why BT?

We've always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.

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Why Networks?

We are in an incredibly competitive industry and it’s not just the technology that’s important, but the world of promise it creates for our customers. We live and work in a connected world where people want seamless service, great products and the best connectivity there is, as well as continually expecting more and more from us, and rightly so. Networks is BT’s powerhouse, with our expert technologists, we have a unique position in BT. By bringing together our technical and commercial expertise, and our insight and passion for customer experience, we help BT stand out from the competition. With the best networks and smart innovative products, combined with a personal experience, it sets us apart from the pack.

Innovation drives everything we’ve done since BT started in 1846. Coming up with new ideas and developing new technologies is central to our future. We want to improve people’s lives for the better in welcome, relevant and affordable ways and we’ll be fast to market with an effortless experience to match.  We will continue to focus on developing our converged network capabilities which will give customers seamless connectivity. Our skilled people will lead this technological revolution, not only for our customers but for the industry across the Globe, truly making customers our heartbeat.

In Networks, we’re creating an inclusive working environment where people from all backgrounds can succeed. We value different perspectives, skills and experiences. We’re happy to consider ways of working that will mean you can perform at your best.

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Why This Job Matters

The purpose of this Technical Delivery  role is to lead  the delivery and implementation of converged core initiatives, be they infrastructure rollout, service capability, network realisation and optimisation or best practice policy and procedures.

Reporting to the Senior Manager for Delivery within Converged Core, the Technical Delivery Specialist role will be working with both internal and external resources across key  areas of the business to deliver complex solutions that by their nature are a challenge to all involved, be that technically, financially or politically. Part of the role may also be to take on work that might not logically sit within Converged Core but which they have taken upon themselves to fulfil to ensure deliveries are completed.

Longer term however those activities/function should reside elsewhere. It would therefore be the role of the Delivery  manager to learn about the wider business, understand where those  activities/function may be best placed for the long term and work with both  Converged Core and the other area to negotiate the transfer of the work.

With the above context in mind, a great communication style and commercial astuteness are key to this  role along with tenacity and creativity in problem solving for both Converged Core and the wider business. The Converged Core network underpins 40% of UK  broadband services and 70% of UK mobile backhaul, along with radio, satellite  & subsea services.

It supports the UK’s Critical National Infrastructure such as 999 services, Utilities, airlines, MoD and government services. It is imperative therefore that the people who work within Converged Core have a passion for what they do. It is about doing the right thing, in the right way for the right reasons, ensuring robust and effective outcomes for the long term, protecting both the Network and the people who rely upon it.

 What You'll Be Doing

The purpose of the Technical Delivery Specialist role is to deliver either standalone projects or sub-projects of larger programmes.

Specifically, this role is accountable for:

•        Owns and delivers Technical Projects from requirements through to live implementation.

•        Designs and drives improved working processes for efficient live deployment.

•        Deliver requirements by ensuring production of robust and achievable delivery plans.

•        Manages delivery change control at a project and programme level.

•        Ensuring the scope of delivery is understood, including systems and networks where necessary and that the solution meets the business need and that plans are comprehensive and are achieved.

•        Ensuring that all impacted teams understand, engage with and commit to deliver plans.

•        Identifying prerequisites to network deliveries and ensure that they are delivered.

•        Ensuring that platforms/components can commit to delivery commitments.

•        Track and manage project finances.

•       Identifying when deliveries are at risk and take corrective action to resolve and risk management including communicating with senior managers and stakeholders.

Track and monitor development testing and status of features through to release.

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Skills Required

·       Strong communications skills, able to forge strong relationships with peer-level designers, platform managers, developers, engineering, planning and operations managers to explain and drive technology change through the lifecycle.

·       Supporting senior managers and directors in Networks, Digital and the CFUs on change and adoption of best practice.

·       Ability to work with stakeholders to ensure the proposed solution is affordable, deliverable and delivers the required business outcomes.

·       Project management skills to deliver business benefit in a timely way by focusing on must do capability and delivering effective end to end solutions.

·       Issue & Risk Management & change control

·       Innovating to exceed Time, Cost, Quality measures / sharing best practice.

·       Experienced in technology delivery of large-scale projects and Agile delivery practices.

·       Leadership skills to lead and motivate the team to deliver excellent results and maintain #1Networks.

Experience in solving problems that arise from the interaction of multiple components and usually are complex and unknown.

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Experience Expected

Mandatory

·       Expertise in large scale technical delivery projects

·       Evidence of complex decision making & problem solving

·       Understanding of complex time/cost/quality trade-offs

·       Robust communication style & stakeholder management

·       Understanding of the types of questions seniors will ask

·       Understanding of what strong root cause analysis is

·       Track-record of leading matrixed teams

·       Experience of working within diverse environments

·       Track record of embedding positive team cultures

·       Active Issue & Risk Management through the application of appropriate risk management strategies for both delivery and business

·       Understanding and experience of managing budgets and financial reporting.

Preferred

·      AGILE

·      PRINCE

·      APM

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